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Latest Technology & Trends in Hotels

Video Module 8: Career Opportunities in Hotel Industry
Latest Technology & Trends in Hotels
The concept of a smart hotel. | Download Scientific Diagram
The hotel industry is rapidly evolving with new technologies that improve guest comfort, increase efficiency, reduce costs, and enhance overall service quality. Modern hotels are adopting digital tools, automation, and smart systems to create a smooth, safe, and personalized guest experience. Below are the major trends transforming today’s hospitality industry:
  • Contactless Check-In & Digital Key
  • Mobile Apps for Guest Services
  • Smart Rooms (IoT Technology)
  • Artificial Intelligence (AI) & Chatbots
  • Robots in Hotels
  • Self-Service Kiosks
  • Facial Recognition & Biometrics
  • Cloud-Based PMS (Property Management System)
  • Sustainability & Green Technology
  • Virtual Reality (VR) & Augmented Reality (AR)
  • High-Speed Internet & Smart Entertainment
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Course Content
Module 1: Introduction to the Hospitality & Tourism Industry
Module 2: Hotel Organization & Work Culture
Hotel Organization & Work Culture (Video Lecture)
03m 55s
Hotel Departments & Organizational Structure
Work Culture in Hotels
Hotel Etiquette & Code of Conduct
Module 2: Hotel Organization & Work Culture (25 Questions)
25 Marks
Module 3: Front Office Operations
Front Office Operations (Video Lecture)
03m 59s
Introduction to Front Office
Guest Handling
Front Office Software
Module 3: Front Office Operations (25 Questions)
25 Marks
Module 4: Housekeeping Operations
Housekeeping Operations (Video Lecture)
06m 05s
Introduction to Housekeeping
Cleaning Methods & Standards
Linen & Laundry Management
Safety & Hygiene Standards
Module 4: Housekeeping Operations (25 Questions)
25 Marks
Module 5: Food & Beverage Service (F&B Service)
Food & Beverage Service (F&B Service) (Video Lecture)
05m 54s
Basics of F&B Service
Table Setting & Service Skills
Customer Service Etiquette
Specialised Service Areas
Module 5: Food & Beverage Service (F&B Service) (25 Questions)
25 Marks
Module 6: Food Production (Kitchen Basics)
Food Production (Kitchen Basics) (Video Lecture)
04m 20s
Introduction to Kitchen Department
Basic Food Preparation Techniques
Food Safety & Hygiene
Module 6: Food Production (Kitchen Basics) (25 Questions)
25 Marks
Module 7: Safety & Security in Hotels
Safety & Security in Hotels (Video Lecture)
02m 28s
Safety Protocols & Procedure
Module 7: Safety & Security in Hotels (25 Questions)
25 Marks
Module 8: Career Opportunities in Hotel Industry
Career Opportunities in Hotel Industry (Video Lecture)
04m 07s
Job Roles & Growth Opportunities
Alternative Career Options
Latest Technology & Trends in Hotels
Why Diploma/Degree in Hotel Management helps to Grown in this career.
Module 8: Career Opportunities in Hotel Industry (25 Questions)
25 Marks

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