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Introduction to E-Commerce & Digital Retail (Video Lecture)

Video Module 8: Introduction to E-Commerce & Digital Retail
Course Content
Module 1: Introduction to Retail
Module 2: Retail Store Operations
Retail Store Operations (Video Lecture)
03m 37s
Daily Store Operations
Merchandise Handling
Module 2: Retail Store Operations (25 Questions)
25 Marks
Module 3: Customer Service Excellence
Customer Service Excellence (Video Lecture)
03m 49s
Introduction to Customer Service
Customer Interaction Skills
Module 3: Customer Service Excellence (25 Questions)
25 Marks
Module 4: Product Knowledge & Selling Skills
Product Knowledge & Selling Skills (Video Lecture)
02m 04s
Understanding Products
Selling Skills
Module 4: Product Knowledge & Selling Skills (25 Questions)
25 Marks
Module 5: Billing, POS & Inventory Basic
Billing, POS & Inventory Basics (Video Lecture)
03m 47s
Billing & POS Operations
Inventory & Loss Prevention
Module 5: Billing, POS & Inventory Basic (25 Questions)
25 Marks
Module 6: Visual Merchandising
Visual Merchandising (Video Lecture)
01m 58s
Basics of Visual Merchandising
Module 6: Visual Merchandising (25 Questions)
25 Marks
Module 7: Workplace Skills for Retail
Workplace Skills for Retail (Video Lecture)
02m 09s
Professional Behaviour
Health, Safety & Store Cleanliness
Module 7: Workplace Skills for Retail (25 Questions)
25 Marks
Module 8: Introduction to E-Commerce & Digital Retail
Introduction to E-Commerce & Digital Retail (Video Lecture)
01m 12s
Digital Retail Overview
Module 8: Introduction to E-Commerce & Digital Retail (25 Questions)
25 Marks

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